The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.
Person responsible
The person responsible for data processing is Ralf Hollenbach, Lindenstraße 20D, 64367 Mühltal. You can reach us by telephone on +49 171 4070407, by e-mail at hello@ralf-hollenbach.com or by post at the address Lindenstraße 20D, 64367 Mühltal.
Data security
We take appropriate precautions to protect your personal data in accordance with Art. 32 GDPR. These relate in particular to protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation.
Website
Personal data, purpose of data processing and legal basis
Personal data is information that can be clearly assigned to a person. This includes information such as full name, address, e-mail address and telephone number. When you visit our website, further data is automatically collected for technical reasons (IP address, start and end of the session, date and time of the request, sub-page visited on our website, type and version of browser, operating system, referrer URL). This technical information may be personal data in individual cases. As a rule, we only use this technical information if this is necessary (for technical reasons) for the operation and protection of our website against attacks and misuse as well as pseudonymized or anonymized for statistical purposes.
If you contact us using the inquiry form on the website or by e-mail, the data you provide (first name, surname, address, telephone number, e-mail) will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent. Your personal data may also be processed for specific purposes (e.g. use of your e-mail for newsletters, advertising) on the basis of your consent. You can withdraw your consent at any time with effect for the future. This also applies to the revocation of declarations of consent given to us before the GDPR came into force. You will be informed separately about the purposes and consequences of revoking or not granting consent in the corresponding text of the consent.
We may process your data (first name, surname, address, telephone number, email) for the fulfillment of contracts or pre-contractual measures and beyond, if it is necessary to protect the legitimate interests of us or third parties, in particular for the following purposes:
- Answering inquiries
- Technical administration
- Advertising or market and opinion research, provided you have not objected to the use of your data
- Testing and optimization of procedures for needs analysis
- the further development of services and products as well as existing systems and processes
- Statistical evaluations or market analysis
- the assertion of legal claims & defense in legal disputes that are not directly attributable to the contractual relationship
- the prevention and investigation of criminal offenses, unless exclusively for the fulfillment of legal requirements
The legal bases for data processing are
- Contract processing pursuant to Art. 6 para. 1 lit. b GDPR
- Your consent, if any, pursuant to Art. 6 (1) (a) GDPR
- Legitimate interest pursuant to Art 6 para 1 lit f GDPR
Storage duration
The stored personal data will be deleted if you as a user of our website and/or customer revoke your consent to storage, if your data is no longer required to fulfill the purpose for which it was stored and after expiry of the statutory retention obligations or after expiry of the duration of any ongoing legal disputes or if your storage is or becomes inadmissible for other legal reasons.
Disclosure of data / recipients or categories of recipients
Your data will only be passed on to external bodies in connection with the execution of the contract, for the purpose of fulfilling legal requirements according to which we are obliged to provide information, report or pass on data or if the passing on of data is in the public interest or you have given your prior consent. You have the right to withdraw your consent at any time with effect for the future.
We pass on or transmit personal data to the third parties listed below:
- Various service providers or partner companies that support us in processing orders, providing customers with information, advertising and providing services, IT service providers and technical processors (processors pursuant to Art. 28 GDPR). These companies are obliged to comply with all data protection regulations. Strict data protection regulations apply to commissioned data processing; in particular, these companies may only use the data to fulfill their tasks on our behalf. We are responsible for compliance with data protection regulations by these companies and have concluded corresponding order processing agreements with the service providers
- to our tax advisor for the fulfillment of our tax obligations
Cookies
Our website uses so-called cookies. We use cookies to make our website more user-friendly. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. If you call up the corresponding server of our website again, your browser sends the previously received cookie back to the server. The server can then evaluate the information received through this procedure in various ways. Cookies can be used, for example, to control the display of advertisements or to facilitate navigation on a website.
If you wish to prevent the use of cookies, you can do so by making local changes to your settings in the Internet browser used on your computer (e.g. Internet Explorer, Mozilla Firefox, Safari, etc.). You can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted.
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection.
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to us at hello@ralf-hollenbach.com or the data protection authority.